Returns & Exchange Policy
New era publishing house does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term.
- Exchange requests will be entertained only in case our products received by the buyer are in damaged condition. Only damaged products will be considered for return and exchange thereafter.
- Buyer has to inform New era publishing house of their intention to exchange the broken / damaged products within 48 hrs of receipt of the goods at their shipping address.
New era publishing house
Office number 104 ,
Gopalkrupa building ,
near surabhi hotel , JM road.
Pune : 411005